Resources

As customers gain back the confidence to go out and shop again, and you start to bring on more staff again, it’s important to remember that your employees may be feeling uncertain about returning to the workplace.

A common trap that many businesses fall into is measuring output with numbers alone – valuing quantity over quality, sometimes at the detriment of the true star performers within a business.

When it comes to employee satisfaction in the workplace, the benefits are numerous: lower turnover rates, less absenteeism, reduced long-term HR costs, improved employee productivity and increased retention rates.

In celebration of World Book Day 2021, we asked leaders to share their favourite thought-provoking books that have inspired them.

New IR35 rules are leaving many businesses confused as to what the upcoming changes involve, and how it could affect them.

Accurately keeping track of past successes and failures – and every other milestone along the way – will help prompt reflection and drive change, all with the benefit of 20/20 hindsight.